Privacy Policy
We take your privacy seriously and want you to understand exactly how we collect, use, and protect your personal information when you use our AI-powered financial planning services.
Last Updated
This privacy policy was last updated on January 15, 2025
Information We Collect
Personal Information You Provide
When you create an account or use our financial planning services, we collect information that you voluntarily provide to us. This includes your name, email address, phone number, and financial information necessary to create your personalized financial plan.
Our AI-powered system requires specific financial data to function properly. We collect information about your income, expenses, investment goals, risk tolerance, and current financial situation. This data helps our algorithms provide you with relevant financial recommendations and planning insights.
Information Collected Automatically
When you visit our website or use our services, we automatically collect certain information about your device and usage patterns. This includes your IP address, browser type, operating system, pages visited, and the time spent on different sections of our platform.
Data Type | Purpose | Retention Period |
---|---|---|
Financial Information | AI analysis and planning | Account lifetime + 7 years |
Contact Details | Communication and support | Account lifetime + 3 years |
Usage Analytics | Service improvement | 24 months |
How We Use Your Information
Your personal information serves several important purposes in delivering our AI-powered financial planning services. We use this data to create personalized financial recommendations, track your progress toward financial goals, and continuously improve our algorithms based on anonymized usage patterns.
- Generating personalized financial plans using our AI analysis system
- Providing ongoing support and responding to your questions
- Sending important updates about your account or our services
- Improving our AI algorithms and overall service quality
- Complying with legal requirements and financial regulations
- Protecting against fraud and maintaining platform security
We never sell your personal information to third parties. Your financial data is used exclusively for providing our services and is protected by bank-level encryption standards.
Information Sharing and Disclosure
Service Providers
We work with carefully selected service providers who help us deliver our financial planning services. These companies may have access to your personal information only to perform specific tasks on our behalf, such as data processing, customer support, or technical infrastructure maintenance.
All service providers are required to sign strict confidentiality agreements and comply with our data protection standards. They cannot use your information for any purpose other than providing services to us.
Legal Requirements
There are situations where we might need to disclose your information to comply with legal obligations. This could include responding to court orders, government investigations, or regulatory requests from financial authorities like BaFin or other relevant agencies.
Business Transfers
If MADAUS Capital Partners GmbH is involved in a merger, acquisition, or sale of assets, your information might be transferred as part of that transaction. We would notify you of any such change in ownership or control of your personal information.
Data Security Measures
We take the security of your financial information extremely seriously. Our platform uses industry-standard encryption protocols to protect your data both when it's being transmitted and when it's stored on our servers.
Your sensitive financial information is encrypted using AES-256 encryption, the same standard used by major financial institutions. We maintain multiple layers of security including firewalls, intrusion detection systems, and regular security audits conducted by independent third parties.
Access Controls
Access to your personal information is strictly limited to authorized personnel who need it to provide our services. All employees undergo background checks and receive regular training on data privacy and security protocols.
We use multi-factor authentication for all administrative access and maintain detailed logs of who accesses what information and when. Our systems are regularly updated and patched to protect against newly discovered security vulnerabilities.
While we implement robust security measures, no online service can guarantee 100% security. We encourage you to use strong passwords and never share your login credentials with anyone.
Your Privacy Rights
Access and Correction
You have the right to access the personal information we hold about you at any time. You can log into your account to view and update most of your information directly. For more detailed requests or corrections that can't be made through your account, you can contact our privacy team.
Data Portability
If you decide to leave our service, you can request a copy of your data in a commonly used electronic format. We'll provide this information within 30 days of your request, allowing you to transfer your financial planning data to another service if you choose.
Deletion Rights
You can request deletion of your personal information, though we may need to retain certain data for legal or regulatory compliance. Financial records, for example, must be kept for specific periods as required by German financial regulations.
- Request access to your personal information
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Restrict processing of your information
- Object to certain uses of your data
- Receive a copy of your data in portable format
Exercise Your Rights
Email: privacy@madausonline.com
Phone: +18667377582
Address: Triftstraße 13, 80538 München, Deutschland
Response time: We respond to privacy requests within 30 days
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and improve our services. Cookies are small text files that are stored on your device when you visit our website.
Types of Cookies We Use
Essential cookies are necessary for our website to function properly. These cookies enable basic features like page navigation and access to secure areas of the website. Our AI financial planning tools require these cookies to remember your preferences and provide personalized recommendations.
Analytics cookies help us understand how visitors interact with our website. We use this information to improve our user interface and identify which features are most valuable to our users. This data is aggregated and anonymized.
Performance cookies collect information about how you use our website, including which pages you visit most often and any error messages you might encounter. This helps us optimize our platform's performance and user experience.
Managing Your Cookie Preferences
You can control cookie settings through your browser, though disabling certain cookies might affect your ability to use some features of our financial planning platform. Most browsers allow you to block or delete cookies, and we provide clear options for managing your preferences within your account settings.
Contact Information
If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our privacy team is available to address your concerns and assist with any requests regarding your data.
Privacy Officer
MADAUS Capital Partners GmbH
Triftstraße 13, 80538 München, Deutschland
BaFin-ID: 10119158
Phone: +18667377582
Email: info@madausonline.com
Privacy Email: privacy@madausonline.com
We regularly review and update this privacy policy to ensure it remains current with our practices and applicable laws. When we make significant changes, we'll notify you through your account or via email at least 30 days before the changes take effect.
This privacy policy is governed by German law and complies with applicable data protection regulations including GDPR. For users in the United States, we also follow relevant federal and state privacy laws where applicable.
Your trust is important to us. We're committed to being transparent about our data practices and giving you control over your personal information.